Useful information
Chimney at Grand Hotel Residencia

Useful information

Everything you need to make your stay complete

Canarian weather

The weather

The island of Gran Canaria, also known as the "Miniature Continent" due to the variety of landscapes and microclimates, enjoys one of the most stable climates in the world, with temperatures ranging between 26 and 28ºC in summer and between 22 and 24ºC in winter.

Forests, mountainous formations, sand dunes, volcanic craters, beautiful beaches, a dynamic capital, cliffs, natural pools and an interesting biodiversity offer visitors endless possibilities.

Front Office 24h

Front Office 24h

The service from reception is available for you whenever needed, available 24 hours a day.

Check-in and Check-out

Check-in and Check-out

Our check-in time is at 3:00 p.m. and check-out is at 12:00 p.m.

Wi-Fi connection in all the hotel installations.

Wi-Fi

Free Wi-Fi connection is available in all our installations.

Room safe available

Room safe

Our clients can rely on our safes to store their valuables with total security.

Transfer service to the airport

Transfer

We have a transfer service (prior reservation) to guarantee punctuality and comfort in your airport transfers.

Currency exchange service

Currency exchange

We have a convenient foreign currency exchange service available at the hotel.

Payment available in several cards

Card payment

We accept American Express, Visa, Maestro, Mastercard and Diners Club International cards.

Valet Parking

Valet Parking

Do not worry about parking your vehicle; we will take care of it for you.

Doctor 24 hours

Doctor 24 hours and medical check

In the hands of the best professionals.

Hair dresser and beauty salon

Hair dresser and beauty salon

Stylists and professionals are at your service.

Laundry service

Laundry

Enjoy the convenience of receiving laundry or dry cleaning directly to your room.

Internation press

International press and magazines

Stay informed at all times.

We have more than 100 newspapers and magazines free to download.

Car and bike rental

Car and bike rental

We adapt to your preferences and needs.

Swimwear shop

Swimwear shop

Exclusive swimwear for men and women.